Kontribusi Beban Kerja Dan Insentif Terhadap kinerja Kurir J&T Express Pada Era Belanja Online Di Sumatera Barat

Dicky Febrian Koto; Rida Yanna Primanita

doi:10.33627/es.v7i2.2703

Dicky Febrian Koto Universitas Negeri Padang
Rida Yanna Primanita Universitas Negeri Padang

DOI: https://doi.org/10.33627/es.v7i2.2703

Keywords: Beban Kerja, Insentif, Kinerja, Kurir

Abstract

This study aims to see the contribution of workload and incentives to the performance of J&T express couriers in the era of online shopping in West Sumatra. The population in this study were J & T express couriers who worked in the cities of Payakumbuh, Bukittinggi, and lubuk crocodile with a total population and sample of 69 people. The sample method used was total sampling. Data were collected using a workload and incentive scale compiled by the researcher himself, the incentive scale uses measuring instruments that have been adapted by Saputra (2019) based on the dimensions compiled by Afandi (2018). The results of this study indicate that there is a positive and significant contribution between incentives to the performance of J & T couriers in West Sumatra. There is no significant contribution between workload and performance on J & T couriers in West Sumatra. Workload and incentives simultaneously contribute to the performance of J&T express couriers in West Sumatra.

References

Afandi, P, (2018). Manajemen Sumber Daya Manusia Teori, konsep dan indikator. Pekanbaru: Zanafa

Ibrahim, M. (2023, Maret 7). Transaksi Belanja Online Tembus Rp227,8 Triliun di 2022. Retrieved from: https://infobanknews.com/transaksi-belanja-online tembus-rp2278-triliun-di-2022/

Mangkunegara, A. A. P. (2015). Manajemen sumber daya manusia perusahaan. Bandung: Remaja Rosdakaya.

Puspaningtyas, L. (2023, Maret 8). Sepanjang 2022, Transaksi Belanja Online Tembus Rp227,8 Triliun. Retrieved from: https://ekonomi.republika.co.id/berita/rr6mur502/sepanjang-2022 transaksi-belanja-online-tembus-rp-2278-triliun.

Rolos, J. K., Sambul, S. A., & Rumawas, W. (2018). Pengaruh beban kerja terhadap kinerja karyawan pada PT. Asuransi Jiwasraya Cabang Manado Kota. Jurnal Administrasi BisniS (JAB), 6(004), 19.

Saputra, F. R. (2019). Pengaruh kepuasan kerja dan disiplin kerja terhadap kinerja karyawan pada pt. bangun sari perkasa Dumai. (Doctoral dissertation, Universitas Islam Negeri Sultan Syarif Kasim). https://repository.uin suska.ac.id/24842/2/GABUNGAN.pdf.

Sarwoto (2012). Dasar-Dasar Organisasi dan Manajemen. Jakarta: Ghalia Indonesia.

Sugiharjo, R. J., & Aldata, F. (2018). Pengaruh beban kerja dan motivasi kerja terhadap kinerja Karyawan bpjs ketenagakerjaan cabang salemba. Jurnal Ilmiah Manajemen Bisnis, 4(1), 128-137.

Almaududi, S., Syukri, M., & Astuti, C. P. (2021). Pengaruh Insentif Terhadap Kinerja Karyawan Pada Hotel Mexsicana Kota Jambi. J-MAS (Jurnal Manajemen Dan Sains), 6(1), 96-102.

Yusuf, M., & Asyhari, A. (2018). Pengaruh Pemberian Insentif Terhadap Kinerja Karyawan Pada Perusahaan Pabrik Roti Lala di Desa Bajo Indah Kecamatan Soropia Kabupaten Konawe. Mega Aktiva: Jurnal Ekonomi dan Manajemen, 6(2), 83-88.